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Types of Outsourcing Companies

In the outsourcing industry there are predominantly two types of companies. One is the captive institution, which is a subsidiary of an international business and the other is a third party vendor. Captive chains are usually set up for quality control purposes and in some cases for data protection. HSBC, a leading global bank has a strong captive outsourcing presence via its subsidiary HSBC Global Resourcing, employing close to 40,000 people all over the world.

A number of companies want to outsource but do not want to invest in their own captive subsidiary overseas. In such cases they work with a third party vendor. Accenture, a world renowned consulting company is an excellent example of a third party outsourcing company. Such enterprises offer a range of services from call center to payroll processing to telesales and so on, depending on the needs of the client.

Work is always a little more competitive in a third party company rather than a captive BPO. However the learning potential is exponentially higher since you get the chance to work with different clients and processes. On the flipside, job security is
better in a captive BPO but there is a tendency to get stagnant in your role since the client is always the same.

Types of Offshore Outsourcing

At present there are four major types of work that is outsourced to other nations. These are:

  • Manufacturing
  • Business processing
  • Software
  • Knowledge Processing

A number of different kinds of jobs can be outsourced. In fact as off-shoring of work began to gain importance, companies everywhere began reviewing their existing set up and coming up with innovative ways in which it could done elsewhere. The Internet and other telecommunication advancements have also helped in the effort.

Manufacturing Jobs

As labor cost continues to be cheaper in offshore locations, most companies choose to shift their manufacturing units to countries like China where the cost is substantially less. By setting up the equipment, process flow, checks and tests, quality can be
maintained and since the location of the plant is overseas, products can be transported easily to their new destinations.

Business Processing and Customer Service

Most companies have some functions that involve data processing. It could be something as simple as payroll and salary processing or as complex as bank related work. Any data processing work can theoretically be transferred overseas after ensuring that adequate training and knowledge transfer takes place.

Customer service is another area where outsourcing has gained popularity. Since English-speaking staff is easy to find in cheaper nations, it has become a common practice to outsource call center operations to these countries.

Knowledge Processing

As more and more work began moving offshore, companies began to realize that even their high-end knowledge centric roles like analytics, market research, financial analysis and portfolio investment could be moved. Developing nations also had a large segment of skilled and well-educated individuals who could easily take on such responsibilities. As a result, a brand new set of roles have been moving offshore obliterating the earlier assumption that only mundane repetitive tasks could be moved offshore.

Software Development

Since the early 90’s it became evident that a strong concentration of software and information technology skills existed in countries like India and surrounding nations. Since then many businesses have chosen to source their software needs from such nations and major international software companies have even set up branches of their in these countries to cash in on the knowledge present here.

Origination of Outsourcing

In an effort to drive down costs, businesses began analyzing the areas that largest contributed to their expenses. Labor cost turned out to be substantial thanks in large part to the prevailing trends and government regulations in developed countries. It emerged that the developing nations like India, Sri Lanka, Philippines and China enjoyed a lower cost of living and consequently lower labor cost. Fortunately these nations also had a strong group of workers who had computer skills, English language skills and excellent work ethic. At the same time, advances in telecommunications and the Internet took place. Suddenly transmitting data was remarkably simply and cheap.

The combination was irresistible. Quality staff could be recruited for a fraction of the cost and customers located in the US could be serviced from India. Pretty soon a number of businesses having high dependence on their labor force began the process of offshore outsourcing. Today it is a well-established industry with a number of players in the fray ranging from large captive enterprises to extremely competitive third party vendors.

Other Offshore Jobs

Offshore work is often associated with shifting certain roles and tasks from an expensive region to another cheaper one for the benefit of cost saving and skills concentration. It is also referred to as outsourcing and has become a lucrative career option for individuals in less developed nations, where the cost of labor is lower for the employers and cost of living is cheaper for the employees.

Some companies choose to hire third party service providers to perform these functions. In such cases, the staff are recruited, trained and monitored by the third party company who supply periodic bills to their client, the original company performing the work. There are other approaches where the parent company sets up subsidiaries in these regions for the sole purpose of outsourcing work to these locations. Here the parent company, through the subsidiary employs the staff.

Ballast Control man

The ballast control man has to ensure that the rig is stable and safe prior to drilling. He will be periodically expected to evaluate the stability of the rig and share reports with the managing team. He is usually based in the ballast control room where the relays that control the ballast valves are located. Seawater into and out of the rig is controlled via these valves to manage the rig’s trim. Apart from this he is responsible for the drill water and drinking water on board the rig. He is also referred to as a watchstander. A ballast control man makes about $55,000 a year.

The oil rig family

Remember this advice: Crewmembers on an oil rig become like family thanks to the extended time you spend with each other. It is therefore a good idea not to burn any bridges while you’re on board.

Being well prepared on what to expect, what to bring and what not to bring can help you focus on the job at hand without having to depend too much on your colleagues.

Settle any Personal Issues Beforehand

Once you are onboard it is expensive to contact your families, lawyer or other individuals to work on any personal issues. If you are married or in a relationship ensure that your spouse or partner is totally comfortable with your career choice as dealing with a troubled partner can put a major drain on your wallet.

Stay Fit

Drilling companies are constantly on the look out for workers in top physical condition. It is wise to ensure you stay fit and healthy throughout your stay on and off the rig. As you get older this becomes even more relevant as younger, fitter workers are always on hand to take over. Most rigs have a fitness center or gym on board which you can use during your on-rig time. During your time off, it is wise to prioritize exercise and healthy diet in order to boost your employment prospects.

Keep Busy

If growth and promotion is important to you, then you need to keep busy at all times. If you have any slack period, rather than sitting around and chatting with your colleague, pick up a tool and hammer something. Cleaning, wiping and lubricating are always required so find your closest maintenance department worker and help. Impressions are easily formed and difficult to change so ensure that during your shift hours you are always working.

Stocking for Trades

Pro tip: On board an oil rig, it is common practice to exchange chocolate bars and cans of cokes for favors. So keep a few in stock just so that when the time comes, you don’t have to go running to the store or vending machine.